For efficiently solving your problem, please contact the
local dealer, VAR or system integrator whom you originally purchased the
product from. They assemble AOpen-manufactured components into complete systems
and acknowledge your specific configuration, so they should be able to provide
the great technical and customer support instantly.
Every incoming issue will be processed and listed in the
flow chart below. Please be aware that an issue might be closed at any phase if
it's got solved at the phase. You can always trace or make comments about the
status of your issue by logging the system.
To initial a issue please join AOpen
club or search
Tech. Faq first